The ASYST INTERNATIONAL works to keep its methodology and operations 100% adherent to ITIL, that collects all IT best practices from world-wide recognized companies. It is part of ASYST INTERNATIONAL quality policy to promote focus in the customer and in the service delivered, knowledge about how to deal with people, well-defined processes to measure the quality of the service, continuous improvement, establish a SLA with its customers, leveraged service delivery. Besides that, Asyst Sudamerica invests continuously in tools and people, with the objective to involve al organization levels and develop process structure.